Refund policy

We don't offer refunds because of the nature of the purchase. It’s not something that can be returned and/or exchanged. So please select carefully.

If you can’t find your document, check your receipt email. The document should be included as an attachment. If the attachment is missing or isn’t downloading, email us with your receipt and we’ll get you a fresh attachment within 24 hours.

If you have any other problems, email us at help@howlab.com. We’ll get back to you within one business day.